Returns & Exchanges

We want you to be fully satisfied with your olfactory experience; if your fragrance isn't the perfect match, you can return unopened products within 14 days of delivery. Please ensure all seals and original packaging remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and the reason for your return to receive a pre-paid shipping label and return authorization.

• 2.
  Prepare the Package

  Carefully place the unused perfume in its original box and protective sleeve, ensuring the item is secure to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Validation and Refund

  Once our workshop inspects the returned item and confirms it is in resalable condition, your refund will be processed to your original payment method within 5-7 business days.